Job Scope:
- Attends and delivers great experience at highest level of hospitality services, meeting customer needs and exceeding expectations, maintaining standards, elevating delight, and removing obstacles.
- Manage and escort vendors to ensure timely delivery of goods and services, as well as maintaining vendor relationships. (e.g. pest control, landscape, ACMV servicing)
- Scheduling regular maintenance of the equipments to ensure that it remains in good working order (e.g. AED servicing, change of water filter, and improvement works)
- Events set up and tear down.
- First responder when issues are reported by users including assigning the ticketing system.
- First contact with government representatives.
- Surveillance including site walks, including follow ups on defects and ensuring that all access controls are working properly
- Support workplace related logistics
- Follow-up on security related notifications, or reports by employees and close by escalating the findings to the relevant team for rectification.
- Provide support and coverage to the reception’s desk as needed.
- Administrative duties, ensure drawings and documents are updated.
- Support Reception, Mailroom, and Concierge tasks as required
Skills, Knowledge & Experience:
- Minimum a Diploma in Facilities Management or its equivalent
- A proven background in the field of facility or similar related discipline
- Working knowledge of the statutory requirements and their application in OH&S and knowledge of government agencies and key client framework
- Computer literate in Microsoft Office and Access
- Excellent time management and teamwork skills
- Commitment to continuous improvement and best practice
- Excellent grooming and personal hygiene standards
- Self motivated and lateral thinking
- Languages: English Fluent. Bilingual will be advantageous
