Responsibilities:
(A) Engagement of companies
• Handle escalated CRM enquiries
• Call companies to conduct verification
• Regular updating of FAQs
• Track and report status and payment of cases
• Prepare regular reporting to Management
• Follow up on bounced mailers
• Creation and regular housekeeping of data and folders within data sharing platforms
(B) Issuance of Notice
• Preparing and sending Notices on behalf of organisation
• Management, reconciliation and follow up of Notice of Objection (NOO) cases
• Populate reconciled and updated figures into relevant systems
Any adhoc duties assigned by Team Leader.
What we are looking for
Requirements:
• Tenure for the contract is 1 year. Applicants able to commit for at least 3 months can apply too.
• Preferable to have prior experience handling diverse groups of customers
• Candidates should be mature to handle CRM and confidential information
• Good working knowledge of excel preferred
• Candidates without the required qualifications but with relevant experience are welcome to apply
• Please note that only shortlisted candidates will be notified
Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen
