Job Responsibilities:
- Overall responsible for the smooth and efficient operations of the property.
- Help to look for more restaurant customer.
- Monitor day-to-day facilities and maintenance operations.
- Involve in ad-hoc project management and to undertake feasibility studies.
- Responsible for the setting up of SOP and to achieve KPIs.
- Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
- Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
- Handle customer’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
- Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
- Ensure compliance of safety & building regulations and all other statutory requirements.
Requirements:
Strong leadership skills, and excellent at navigating in an unstructured environment.
Good analytical, organisational and problem-solving skills.
Good team player with excellent interpersonal skills.
Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
Able to create and maintain an efficient system of operation to support the business needs.
Able to multitask and work cross-functionally with different business units.
