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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Executive
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Customer Service Executive

Firstcom Academy Pte. Ltd.

Woodlands / Paya Lebar / Chinatown Point / Tiong Bahru


Weekday Classes: Monday to Fridays: 8:30AM to 6:00PM

- 5 days work week with (1 weekday and 1 weekend) off days per week


Salary: $3,000 - $4,500


Job scope:

- Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly

- Provide support for learners and companies through telephone, emails and walk-ins

- Ensure smooth daily operational activities

Assist in classroom facilitation

- Preparation of course materials

- Administrative work (Attendance, Evaluation, Document Filing, etc)

- Monitor and schedule all trainings to ensure compliance

- Assist in the company’s continuous improvements and training related areas


Requirement:

- Minimum one year of experience in customer service, telemarketing or related role.

- Good communication and interpersonal skills with excellent command of written and spoken language

- Proficient with MS Office

Ability to work independently and as part of a team.

- Adaptable to a fast-paced and changing environment.

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