- Ensure all processes whether import or export or transhipment shipments are carried out in accordance with established procedure and instructions in compliance with regulatory requirements.
- Ensure timely preparation of documents for custom clearance, inward or outward permit application, delivery orders, etc for import, export and transhipment consignments in compliance with customer requirements and shipping practices.
- Booking of space with carriers
- Liasing with hauliers, transporters, shipping liners
- Arrange timely pickup / delivery of cargoes to and from customers according to sailing schedules
- Arrange timely transfer of cargo for transhipment connection
- Assist customers as and when required, without compromising on procedures
- Perform billing or invoicing to customers including COD transactions
- Prepare accruals for vendor posting and close file
- Ensure accurate expected gross profit reporting
- Ensure meeting KPIs performance
- Good working knowledge of operations (Sea Freight) and handling of DGR cargo
- Minimum of 3 years of relevant working experience, preferably with certification in Freight & Logistics
- Possess the ability to work independently and good team player with initiativeness
- Preferably with minimum GCE 'O' Level passes
- Tradenet qualification - a must requirement
- Familiar with Trade Regulatory, Trade Net and handling requirements of DG cargo as per classified by IMO
- Must have computer knowledge - Microsoft Office, Outlook, Cargowise system
- Have positive desire to achieve Customer Excellence Service
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