Job Highlights:
- 5 days’ work week (Mondays to Fridays)
- Working hours (8.30am to 5.30pm/9am to 6pm)
- Work location: Islandwide
- Walking distance to MRT
- Easy access to public transport
- Remuneration package: Basic salary + Performance Incentive + Bonus
JOB RESPONSIBILITIES:
- Provide user support on technical issues (basic app, windows, apple devices support)
- Ticket monitoring
- Asset inventory check
- On-boarding and off-boarding for staff (account creation, device preparation)
- PC imaging
- Provide setup of meeting room (support/monitoring and checkint)
- Provide PC installation migration and configuration.
- Setting-up and troubleshooting PC and notebook hardware (Hard Drive, RAM, DVD drive etc.)
- Troubleshoot PC peripherals e.g. Monitor, LAN, printers, scanner etc
- Provide good service level support to handle all technical requests,
- Troubleshoot PC peripherals eg. Monitor, LAN, printers, scanner etc
- Required to be Team Player and Co-ordinate with team members and prepare solutions based on the given scenarios.
- Must be able to learn new technologies with in the given time-period.
- Attend and contribute in all meeting discussions as required.
- Other duties as assigned from time to time.
JOB REQUIREMENTS:
- Candidate must possess either NITEC/Diploma/ Degree in IT or equivalent studies.
- Preferably with a minimum of 1-2 years’ experience in relevant role.
- Experience and knowledgeable on MS office, Win XP, Win 7, POS Systems, etc.
- Experience with the concepts of basic LAN/WAN networking infrastructure
- Good communication and inter-personal skills.
- Excellent knowledge of Customer Service best practise.
Salary will be commensurate with experience and ability to perform.
Only shortlisted applicants will be notified.
