We invite suitably & qualified IT personnel to apply for the position of IT Administrator / IT Executive. This role involves providing technical IT supports and managing the IT infrastructure such as Servers, Storage Systems, Cloud System, AV systems), coordinating IT projects, and ensuring that all IT operations is aligned with the Organisation’s objectives and mission. Interested applicants please apply with your latest Resume and application letter by sending email to [email protected]
Roles & Responsibilities:
· Perform system administration tasks to maintain and optimize our IT infrastructure.
· Troubleshoot and resolve technical issues, providing timely support (Computer, network, printer, audio visual, mobile device and etc ) to internal users.
· Gather and analyze user requirements through effective communication and collaboration with stakeholders.
· Develop and execute comprehensive test plans to ensure the quality and reliability of software applications.
· Assist in project planning, managing applications, and coordinating with internal stakeholders and outsource vendors.
· Analyze, investigate, program, test and maintain IT applications using SQL script or other software tools.
· Document and update Standard Operating Procedures (SOPs) and IT policies.
Requirements
· Diploma or Degree in Information Technology or equivalent
· Proven experience in gathering user requirements, software testing, and system administration and support.
· Bilingual in English and Mandarin to liaise with English and Mandarin-speaking stakeholders.
· Willingness to occasionally work or provide IT & AV support for classes and events during afternoon shifts (12-9pm) and weekends.
· Good communications and interpersonal skills, with ability to interact professionally with all levels.
· Willing to acquire new technological skills to support our organization's IT digitalization program.
· Perform any other tasks/duties and ad-hoc projects/initiatives as and when assigned by the Superior/Management.
