Job Description
Key Responsibilities
- Communicate (be VOC) customer requirement with product engineering team to address market demands.
- Coordinate customers internal teams to deploy and optimize control solutions to achieve factory KPIs.
- Coordinate with systems administration and IT teams on developing and deploying control solutions.
- Present technical information to customers including technical contributors and managers.
- Create and implement software training and/or demonstrations.
- Project management tasks
- Perform software installations.
- Knowledge base contribution/management
- Deliver statements of work (SOW) and customer expectation management
- Improve operations through continuous improvement standards such as: 8D, Six Sigma, Kaizen, and 5-Whys.
- Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Key Skills and Experience:
- Two-four years of experience working in semiconductor, pharmaceutical, solar, or chemical manufacturing
- Experience with factory automation applications with specific experience in process control
- Process control expertise such as time series analysis, model predictive control, multivariate modeling, optimization, R2R, SPC, and FDC
- Experience working with other factory automation and business systems such as Equipment Automation, Recipe Management and MES
- Project management skills with ability to work on multiple projects concurrently.
- Expert in application of E3 products or similar for implementing process control.
- Working knowledge of databases and use of SQL, KDB, PostgreSQL for data collection & manipulation
- Working knowledge of programming and scripting languages such as R, Python, C#
- Working knowledge of data analysis platforms such as Tableau, JMP, or MATLAB
- Experience explaining technical concepts to Sr. management and managing diverse requirements among multiple stakeholders
Functional Knowledge
- Software expertise – familiarity working with enterprise automation software running on Windows or Unix platforms with Oracle, Postgres SQL and KDB database
- Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
Business Expertise
- Interprets internal/external business challenges and recommends best practices to improve products, processes or services
Leadership
- May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
Problem Solving
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impact
- Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
Interpersonal Skills
- Communicates difficult concepts and negotiates with others to adopt a different point of view
