GOODWOOD PARK HOTEL SINGAPORE
One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.
To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Housekeeping Department.
Reporting to the Executive Housekeeper, your job responsibilities include, but not limited to:-
Duties & Responsibilities
- Oversee the housekeeping activities on the guest floors, public areas, uniform, linen room and laundry.
- Conduct weekly meeting with supervisors and monthly meetings with room attendants.
- Conduct daily briefing with Assistant Housekeeper.
- Ensure safe keeping of all master keys, communication devices and lost & found items in the Housekeeping office.
- Handle guests’ complaints concerning the department, implementing systems and guidelines to prevent future complaint.
- Ensure that hotel grounds are properly maintained.
- Ensure that proper pest control programmed is executed according to schedule.
- Work closely with Front Office and Maintenance in order to co-ordinate room and maintenance work/programmed.
- Interview and select suitable candidates for the department and evaluate staff work performance by constantly tracking and reviewing their progress and taking the necessary remedial measures where required.
- Monitor and ensure staff compliance to hygiene and grooming standard of Housekeeping.
- Empower the housekeeping supervisors and the Assistant Housekeeper to supervise the staff, ensuring that all rooms are cleaned according to the expected standards of the hotel.
- Assists Executive Housekeeper in preparing annual budget for the department
- Ensure that all contracts for the department are fulfilled according to the terms and conditions specified as well as renewal of contracts based on the hotel’s requirement.
- Ensure that the Rooms and F & B linen inventory and operating equipment inventory were carried out smoothly on quarterly basis.
- In charge of all fire wardens at the guest room areas and conduct role call at the assembly area.
- Perform any other duties as may be assigned from time to time by the Management
Requirements:
- Diploma level or equivalent.
- Minimum 3 years of relevant experience preferably in the hotel industry
- Able to work independently and a good team player
· Able to start within short notice
