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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Halal Roving Officer/ Service Crew
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Halal Roving Officer/ Service Crew

Kopitiam Investment Pte. Ltd.

Kopitiam Investment Pte. Ltd. company logo

The candidate will work with the Head of Operations, Wang Cafe BU to be the key liaison Halal Roving officer with MUIS Singapore (Majlis Ugama Islam Singapura or Islamic Religious Council of Singapore) on:

a) inspection and renewal of Halal Certification;

b) update and maintain Halal files for all Halal certified outlets,

c) conduct audit checks in all Heavenly Wang outlets on a monthly basis.

In addition, the incumbent is required to extend service support in F&B Operations.


KEY RESPONSIBILITIES:

  • Team Lead in Halal application and renewal
  • Assist in maintenance of Halal folders and certificates
  • Liaising with Halal Authority on inspection and renewal of Halal Certification
  • Plan and execute audit schedules
  • Prepare audit and investigation reports of findings and observations that identify, in detail, areas of non-compliance and risk areas for non-compliance
  • Review and investigate raised issues related to Halal Compliance received through regulatory agencies, internal departments and business partners
  • Updating and maintenance of Halal certification documentations on a timely basis
  • Assist in performing product or food quality check & adherence
  • Conduct check and compliance to the hygiene, health and food safety standards as expected and directed by the Company
  • Assist in process improvements pertaining to food safety compliance.
  • Ensure operational activities are according to prescribed Standard Operating Procedure (SOP) and work instructions
  • Assist in follow-up of pre-checking and post-checking of inventory items
  • Support & participate in outlet business operation, where assigned (Example: helping to clear staff AL, cover Service Crew on medical absence)
  • Administrative task: Must be able to do scheduling, timesheet, ordering

WORKING HOURS:

  • 6 Days / week (4 weekday + 2 weekend)
  • Mon - Fri (4 days): 9am - 6pm; Senoko HQ, might be required to head down to Heavenly Wang stores during audit period
  • Sat / Sun (2 days): flexible 8 hour shift as Service Crew
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