Your mission is to help the millions of Wise customers in APAC throughout the entire customer lifecycle. The focus will be on Australia, Japan, Malaysia, New Zealand and Singapore.
Working with software engineering teams in Singapore, you will look after:
- Increasing payment processing automation rates,
- Maximising funnel conversion rates for APAC customers, and
- Ensuring the product is compliant with regulatory obligations
Projects the team will be focusing on include:
- Launching the ability for Australian customers to earn a return on the hundreds of millions of dollars they hold with Wise
- Making it easier for business customers in Singapore to get verified while staying compliant
- Building an API integration with a bank in Japan to make payments faster, cheaper and to build redundancy in our infrastructure
Apart from other APAC PMs and engineers, key stakeholders include:
- Global product-engineering teams:
- Teams based in Europe build the core Wise experience that the APAC team builds on top of. If you need changes made in the core product, it will be your job to paint a clear picture of your vision and the associated impact, and to guide the global teams to realise that vision.
- Commercial-focussed teams that:
- Own vendor (e.g. banking partner, verification provider) relationships
- Sell the Wise product to banks and other large businesses
- Regulatory and financial crime compliance-focused colleagues
- Operations colleagues in payments processing, verification, customer support and financial crime operations
This role will give you the opportunity to:
Forge your own path to impact. You’ll work with your team to create a vision of your own and execute on that with vigour.
Be on the forefront of technical and consumer change. Wise aims to make moving money as cheap as sending an email. By building a well-oiled money moving machine we are able to build a fast, cheap and convenient product for our customers and keep the finance industry on their toes.
