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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Indoor Support Technician
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Indoor Support Technician

Ricoh (singapore) Pte Ltd

Ricoh (singapore) Pte Ltd company logo

Roles & Responsibilities:

  • Perform pre installation and run test of all Ricoh products before delivery.
  • Perform software/ firmware upgrading on devices.
  • Update devices build configuration of devices prior to delivery.
  • Perform refurbishment of devices for future deployment.
  • Support indoor devices in troubleshooting, parts replacement, and cannibalisation of parts when necessary.
  • Inventory management.
  • Perform all daily admin task as require.
  • Upon urgent request from the field operation, onsite support from maybe require.
  • Ability to ensure completion of jobs within a given timeframe to meet delivery demand.
  • Able to work late when required.
  • Advice and Co-ordinate with other departments to ensure smooth and timely delivery of devices.
  • Carry out duties in accordance with guidelines and policies set by the management.
  • Perform other duties including management of projects as and when assigned by the management.
  • Disciplined to upkeep the reputation and dignity of the company.

Requirements:

  • At least Nitec in Electronic /Electrical Engineering, Mechanical Engineering, Mechatronics or equivalent.
  • At least 1 year of relevant working experience. Entry level candidates are also welcome to apply.
  • Written/spoken proficiency in English.
  • Must be able to use basic IT applications such as MS Words, Excel, Outlook.
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