Responsibilities
- Accountable for APAC Shared Offices Network design and evolution in accordance with Central strategy & policies
- Architect and oversee the deployment of enterprise-level firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other network devices.
- Be the Network point of contact for Maisons already part of Shared Offices or for new Maisons who will join Shared Offices
- Proactively analyze network traffic and performance to identify and remediate bottlenecks or potential security risks.
- Develop and implement network security strategies, working closely with security teams to protect critical assets.
- Manage Network Inventories, and proactively manage the warranties/maintenance readiness of critical equipment across the Network in the region.
- Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.
- Oversee network troubleshooting efforts, mentoring operations members and Maison peers, leading root cause analysis of complex issues.
- Support Network Central by being the Regional Network expert for:
- Oversee network troubleshooting efforts, mentoring operations members and Maisons peers, leading root cause analysis of complex issues, mainly for the Singapore Telco node but could extend to others Asia Telco Nodes and then worldwide ones.
- Responsible for the on-site operations in the Singapore Telco Node on behalf of the Network Central team
- Manage network-related projects for Singapore Telco Node, preparing configurations, and collaborating with vendors and central teams to ensure successful implementation.
- Ensure that Network Central standards are known and used regionally by Maisons.
- Capture any new Network topics from Maisons and raise them to the Central team if any deviation from standards.
- Establish and maintain detailed network documentation, change management procedures, and disaster recovery plans.
Preferred Qualifications:
- 10+ years of extensive network administration experience, including leadership or mentorship roles.
- Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
- Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages quickly.
- Strong communication and collaboration abilities, effective in both technical and non-technical settings.
- Experience working in a multinational environment with complex organizations, working across various teams
- Customer-oriented with a mindset of problem-solving and constant service improvement rendered by internal/external teams
- Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
