The purpose of the role is to drive the business growth of edible oils products of Food Solutions in Asia Pacific and ensure customer satisfaction liaising with internal and external stakeholders.
Main Accountabilities
Commercial
· Independently manage and develop businesses with existing and new customers, for both flexitank and packaged oils
· Work with Global Customer team to service Key Customers in APAC and develop new opportunities with them, on soft seed oil pricing and flow management.
· Take full responsibility on sales margin, include : analyzing and presenting to regional leadership Manage soft seed oil sourcing from Bunge plants and selected third-party suppliers
· Business travel to meet customers and attend trade events, exhibitions for new leads and turn them into sales.
· Manage contract terms and conditions with customers, suppliers and service providers.
· Lead business growth initiatives on industrial, e.g. white space opportunities, include Commercial Excellence meetings participation
· Liaise with origin teams for new product development, customer product approval, specification matching, sampling, and pricing.
· Manage the credit limits application and renewal of customers.
· Manage commercial agent business development and sales activities.
Market Analysis
· Generate market insights by monitoring market movements, analyzing internal reports and engaging with origin trading teams.
· Provide market insights to internal colleagues and external customers.
Commercial Reporting and Operation
· Perform commercial analysis and maintain commercial records, e.g. forecast, action plan, sales channel, commercial reporting, Salesforce
· Responsible for financial result reporting to leadership, including monthly comments, periodic business review.
· Manage contract execution with operations team to ensure customer satisfaction, e.g. logistics, freight rates, payments
· Mange customer complaints with internal and external stakeholders
Team Coaching
· Coach more junior team member, e.g. sales executive, interns as mentor
Education/Experience
· More than 3 years of experience in a commercial customer facing function, ideally in commodity or food industry
· Bachelor’s degree preferred
· Entrepreneurial with strong customer ownership & troubleshooting mind-set
· Good data analytical skill with strength in Microsoft Excel
· A strong communicator
· Strong proficiency in English and one Asia language will be an advantage to support the customer in Asia region.
