· Assisting in hiring and training beauticians as required.
· Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.
· Maintaining records of staff members which includes their salaries and working schedules.
· Advertising and promoting services, offers, and discounts via social media.
· Monitoring stock and ordering beauty products as and when required.
· Tracking the payments received from clients.
· Offering discount bundles and running online competitions to attract new clients.
· Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.
· Maintaining records of all transactions and presenting it to the beauty or hair salon owners.
Requirements
· 5 yrs working experience in similar role.
· Proficient with all skin and hair treatments.
· Excellent knowledge of bookkeeping and accounting procedures.
· Ability to handle customers’ requests and complaints with elegance.
· Excellent oral and written communication skills.
· Strong organization and analytical skills.
· Exceptional customer service skills.
· Strong negotiation and sales skills.
· Proficiency in Microsoft Office.
· Customer-oriented individual and an outstanding problem-solver.
· Good numerical abilities.
· A keen eye on details.
· Good time management skills.
· Exceptional leadership skills
· Must be able to work night shift and split shift
· Must be able to work extra hours or weekend if needed
