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Jobs in Singapore   »   Jobs in Singapore   »   24764994 VP, Middle Office Operations Senior Manager - Hybrid (Open)
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24764994 VP, Middle Office Operations Senior Manager - Hybrid (Open)

Citibank N.a.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as VP, Middle Office Operations Senior Manager - Hybrid (Internal Job Title: Securities & Derivatives Sr Manager - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Securities & Derivatives Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions and serve as the key lead for overseeing the Middle Office operations processes under the newly implemented Aladdin model, across all major MO services including Transaction management, OTC processing and valuation, collateral management, corporate action processing, portfolio accounting etc. The suitable candidate shall have good knowledge and experience in managing all the middle office services mentioned above as well as experience on Blackrock Aladdin system.

Responsibilities:

  • Develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement
  • Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
  • Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
  • Contribute to processing standards and expectations for securities and derivatives processing teams
  • Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities
  • Manage daily performance related to securities and derivatives post-settlement activities of operations processes
  • Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements
  • Coordinate with internal and external clients to assess service quality and identify areas for improvement
  • Act as an advisor to new/junior staff
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

  • 6-10 years of relevant experience
  • Familiar with Blackrock Aladdin System is a must
  • People management experience
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Bachelor’s Degree/University degree or equivalent experience
  • Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

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