- Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
- Develop, implement, and maintain quality assurance protocols
- Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
- Ensure that operational activities remain on time and within budget
- Track staffing requirements, hiring new employees as needed
- Oversee accounts payable and accounts receivable departments
- Work closely with legal and safety departments to ensure that activities remain compliant
- Oversee materials and inventory
- Conduct budget reviews and report cost plans to upper management
- Four or more years of proven success in an operations management role
- Strong skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Proficiency in conflict management and business negotiation processes
- Strong IT skills, including database development
- Multiple years of financial and account reporting experience
- Ability to communicate in more than one language
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