Our Client is an established company in Singapore, who is seeking to recruit a Telesales Executive.
Telesales Executive (Competitive Basic Salary + Commission)
Job Responsibilities
1. Telesales sales achievement (Individual)
· Achievement of sales target set by the company
· Develop effective Sales pitch based on promotion, policies and product updates.
2. Telesales administration
· Resolve escalated complaints from customers, customer service, sales support team and other sales streams.
· Work around the CORE VALUE (Customer Focus, Challenger Spirit, Team work, Integrity and Person Excellence.
3. Customer Experience
· Resolve escalated complaints from customers, customer service, sales support team and other sales streams.
· Be Company Ambassador.
· Implement company’s Customer Experience policies amongst TeleSales teams (Inhouse and outsource).
Job Requirements:
· Diploma in any profession with at least 1 year of experience in telemarketing or GCE 'A' level with at least 6 months' experience in sales
· Knowledge of internet technology
· Customer service oriented, target driven and challenge seeking
· Possess good communication skills and proficient in English language
· Ability to build rapport with customers and understand their needs
· Effective team player
· Effective interpersonal skills. Able to relate well to people at all levels
· Good communication and listening skills and able to build rapport and trust with customers
· Lively, energetic, dynamic individual with friendly disposition
· Able to perform in a fast-paced environment and work under pressure
· Able to work shift, weekends and public holidays
JJ Consulting Services
EA Licence No.: 12C6207
Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.
We thank all applicants in advance and regret that only short listed candidates will be notified.
