Join Our Growing Team at FirstCom Academy as an Operations Executive!
Are you passionate about operational excellence and ready to make a significant impact in a dynamic educational environment? FirstCom Academy is expanding, and we're looking for a dedicated Operations Executive to join our team.
As an Operations Executive, you will play a crucial role in streamlining our processes, ensuring the smooth functioning of our training centers, and enhancing the overall customer experience. This expanded role offers a unique opportunity to shape the operational framework of a rapidly growing company, contributing directly to our mission of delivering top-notch training and development programs.
Job Responsibilities:
- Oversee the daily operation of opening and closing of classes, point of contact to liaise between internal and external stakeholders such as vendors (bus, catering, aircon etc)
- Upkeep of facilities, handling purchases relating to operations (food, course booklets, stationery etc)
- Contribute to the team effort by performing other job-related duties as required.
- Analyse purchasing data to optimize procurement processes and reduce costs.
- Utilize data to track facility usage and identify areas for improvement.
- Present findings and recommendations to stakeholders in a clear and concise manner.
- Work with various departments to understand their data needs and provide analytical support.
- Use data visualization tools (e.g., Tableau, Power BI) to make complex data more accessible and understandable.
- Create comprehensive reports and dashboards to present data insights to management.
- Gather data from various sources, including databases, spreadsheets, and other data repositories.
- Utilise statistical techniques and software tools to analyze large datasets.
- Develop predictive models and algorithms to forecast business outcomes.
Job Requirements:
- Candidate must possess at least "O" Level or equivalent.
- Minimum 1 year of relevant experience in an Administrative, Operations or Customer Service role
- Good follow up and coordination skills
- Proficient with Microsoft Office
Working Hours:
Monday - Friday (9am - 6pm)
