Job Description
a) First point of contact with customers:- Taking orders directly via our direct communication channels
- Answering any customer queries over direct communication channels- Processing customer orders by working with operation and finance teams to ensure timely and accurate delivery of orders- Managing product exchange requests- Assisting the Finance team to follow up with outstanding payments from customers
b) Managing of office administrative logistics
c) Other duties that are typically performed by an Admin & Sales Coordinator
Requirements:
- Experience in a fast-paced environment
- Experience with Quickbooks or MYOB accounting software to process sales invoices anddelivery orders
- Experience with Shopify platform
- Familiar with Microsoft Word and Excel
- Fluent in bi-lingual communication
- Customer-centric
- Independent, self-starting and energetic
- Highly organised with attention to detail
- Able to multi-task
- Resourceful and responsible
- Good communication and interpersonal skills
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