The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Lead, plan, and execute IT projects within the hotel, ensuring alignment with business goals.
- Oversee the implementation of new technology systems, upgrades, and integrations.
- Collaborate with various departments to identify technology needs and streamline operations.
- Manage project timelines, budgets, and resources effectively.
- Conduct risk assessments and develop mitigation strategies for IT projects.
- Supervise day-to-day operations, ensuring smooth functioning across various departments.
- Develop and implement operational policies and procedures to optimize efficiency.
- Coordinate with department heads to maintain quality standards and guest satisfaction.
- Oversee inventory management, vendor relations, and cost control measures.
- Analyze operational data to identify areas for improvement and implement solutions.
- Provide leadership and guidance to the IT and operations teams.
- Recruit, train, and mentor staff to maintain high performance and morale.
- Foster a collaborative and innovative work environment to achieve organizational goals.
- Delegate tasks and responsibilities effectively while providing support and feedback.
- Liaise with external vendors, contractors, and service providers to ensure smooth operations.
- Communicate IT updates, changes, and strategies effectively across the organization.
- Collaborate with senior management to align IT and operational strategies with overall business objectives.
