A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.
Key Responsibilities:
- Analyze and follow up store’s KPIs
- Deliver great customer experience
- Maximize conversion & customer service
- Ensure store meets H&M standards
- The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team
