About the Company: Join a prestigious international bank known for its commitment to excellence and customer service. As a member of the retail banking team, you'll have the opportunity to grow your career in a dynamic and supportive environment.
Position Title: Bank Teller
Contract Duration: 12-month, Renewable and Convertible
Main Responsibilities:
- Customer Service:Greet and assist customers with their banking needs.
Handle cash transactions, including deposits, withdrawals, and currency exchanges.
Provide information and guidance on bank products and services.
- Transaction Processing:Accurately process various financial transactions.
Ensure compliance with bank policies and procedures.
Balance cash drawers and reconcile discrepancies.
- Account Management:Assist customers with opening and managing accounts.
Update customer information as needed.
Address customer inquiries and resolve issues promptly.
- Sales and Referrals:Identify opportunities to cross-sell bank products and services.
Refer customers to appropriate bank specialists for additional services.
Meet or exceed sales and service goals.
- Compliance and Security:Adhere to all bank policies, procedures, and regulatory requirements.
Ensure the security and confidentiality of customer information.
Monitor for suspicious activity and report any concerns.
Job Requirements:
- Education: Diploma or above.
- Experience:Previous experience in customer service or banking is a plus.
- Skills:Excellent communication and interpersonal skills.
Strong attention to detail and accuracy.
Proficiency in basic computer applications.
Ability to work efficiently in a fast-paced environment.
- Attributes:Customer-focused with a friendly and professional demeanor.
Honest and trustworthy with a strong sense of integrity.
Ability to handle multiple tasks and prioritize effectively.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for career advancement and professional development.
- Supportive and collaborative work environment.
About Greenlane: Greenlane is a recruiting firm based in Singapore, specializing in banking, trading, tech, and other industries.
EA Licence No.: 20C0261 | Registration No.: R2094847