Role and Responsibilities
- The incumbent shall help provide governance, risk and overall IT management for systems in Singapore and Middle East offices
- Plan, hire, lead and coordinate a team of EUC Engineers and Service Desk Engineers to follow ITIL best practices
- Plan, organize, shift roster and service delivery practices for the IT team covering the region of Asean and Middle East
- Craft Group Access Policies and priviges for all staff and users accessing the system
- Ensure security of data, network access and backup systems
- Act in alignment with local GDPR / PDPA standards per country and entity with accordance to the organizational policy
- Identify problematic areas and implement strategic solutions in time
- Audit systems and assess their outcomes
- Preserve assets, information security and control structures
- Handle annual budget and ensure cost effectiveness
Requirements / Qualifications
- Minimum 5 years of experience in IT information systems and end user computing, with 2 years in a leadership capacity
- Prior experience in authoring security policies and IT Service delivery frameworks and response for the IT Team to adhere to
- Incumbent must be open to contractual 12 months term work
- Proficient with VPN/ Proxy and Server related support and redundancies.
- Public Cloud experience in Azure/AWS/GCP is an added advantage
- Familiar with Intunes and Device Mobile enrollment and group security policies for Microsoft based products
- Advantageous to have written and speech proficiency in English and Middle East languages to support voice and email related queries
- As this role will support EMEA Timings, applicants must have interests to to work rotating shifts from Tuesday to Saturdays or Sunday
We regret to inform you that only shortlisted candidates will be notified.
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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Hiceta Nino Ahlid Paolo | REG No : R1105798
PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394
