Job Purpose:
Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be
responsible for assessing their call quality and providing feedback to attain maximum
customers’ satisfaction. Your goal is to achieve excellent performance from your team that will
bring sustainable business growth.
Job Description:
Assist in the formulation of KPIs targets for individuals and teams
Assist in training new call centre agents and ensure agents are well prepared for their calls
Develop training documents that supports call centre operations
Good Pay + Good allowance + Good Bonus
Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)
Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )
