As the Site Consultant for a Global/Regional Data Center I ensure effective and timely coordination of CI Infrastructure activities and overall management of the specified sites by applying the GDC/RDC processes, services and tools.
Consulting
- Coordination of customer projects/activities within the GDC/RDC
- Interface to customer & order teams (first point of contact) to fulfill requirements
- Supports internal coordination (incl. prisonization) of timelines & task for HW installations
- Consults and documents the datacenter service scope
- Consults other PSOs teams and solutions teams as well as the datacenter teams in their activities in the GDC/RDC
- ACI Rollout Coordination
Data Center Management
- Integrate CI standards & products into the GDC/RDC
- Build and maintain a relationship with relevant stakeholders and customer for the GDC/RDC
- Define, report and improve relevant KPIs
- Coordinates quality management activities
- Supports business planning in alignment with controlling
Processes, Tools & Standardization
- International standardization and global alignment of processes
- Coordination of global teams to improve service and ensures local and international knowledge transfer
- Design, implement and documents new standards and processes for the service
- Coordinate tool landscape and implements requirements
- Supports business planning in alignment with controlling
Vendor / ESP Management
- First point of contact for service management
- Service package maintenance
- Financial planning & tracking
- Concept creation for upcoming requirements
Logistic Management
- Supports remarketing and logistics processes
Other Tasks
- Coordinate audits
- Planning & Coordination of Projects and new IT-Rooms and/or buildings
- Supports other teams PSO in their audits for datacenter related topics
- Required knowledge competencies and attributes
- Skill/Competency Cluster: Consulting Knowledge
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
- Minimum of 5 years of experience in data center management, consulting, or a related field.
- Understanding of BD (department) Services and Products and their connection to each other
- Proven project management & consulting experience
- Experience in international cooperation & communication
- Advance knowledge in process and tool management
- Understanding of Business Planning and Hardware Lifecyle processes
- Experience in resource planning & coordination
- Understanding in operation of Data Centers and Datacenter Infrastructure
- Experience in datacenter processes & value creation
- Basic knowledge in Electric/Electronic related engineering or equivalent
- Basic knowledge in energy efficiency and carbon neutrality
- Target oriented and able to work independently
- Working flexibility, willing to work onsite / ability to travel
- Entrepreneurial thinking (economic, customer & service oriented)
- Ability to coordinate external service provider (ESPs)
- Team player
- Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.
- Strong problem-solving skills and the ability to think strategically and analytically.
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
