Job Description:
- Manage and maintain user contact data.
- Build and nurture direct relationships with key users.
- Develop and maintain a hunting list for potential clients.
- Ensure transparency on key users and projects, including potential evaluations, user demands, project management, and infrastructure setup.
- Regularly update dashboards on users and applications/projects.
- Take responsibility for sales and gross margin targets for sales force-driven customers.
- Manage, enable, and monitor specialized (sales force-driven) retail operations.
- Collaborate with the After Sales Manager to audit the fulfillment of added value services (logistics, first-level technical support, financials, after-sales service).
- Provide commercial and conceptual training.
- Sell and create additional services such as Fleet Management, Full Service, Pick-up, and 24-hour repair.
- Develop direct sales strategies that do not conflict with retail-driven sales.
- Personally manage large accounts and projects, focusing on assertiveness, information, and purchase phases.
- Aim to cover the top users in the country.
- Collaborate with the regional team to address user demands for solutions and applications.
- Serve as an interface and support for divisions responsible for cross-selling concepts.
- Implement central user marketing strategies and concepts.
- Ensure the correct mix of products and services for quality-oriented large users.
Qualifications:
- 5-7 years of experience in the construction or manufacturing industries, with a focus on key account management or similar roles.
- Proven track record in managing large accounts and driving sales growth.
- Extensive experience in technical sales and project management.
- Demonstrated success in achieving sales targets and managing complex projects.
- Experience in building and maintaining strong customer relationships.
- Ability to understand and respond to user demands and project requirements.
- Experience in managing retail operations and after-sales services.
- Familiarity with logistics, technical support, and financial aspects of after-sales service.
- Proven ability to collaborate with regional and cross-functional teams.
- Experience in implementing marketing strategies and driving cross-selling initiatives.
- Strong communication skills, with experience in training and enabling sales teams.
- Ability to communicate effectively across all hierarchy levels.
