x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer
 banner picture 1  banner picture 2  banner picture 3

Customer Service Officer

Hankyu Hanshin Express (singapore) Pte. Ltd.

Hankyu Hanshin Express (singapore) Pte. Ltd. company logo

1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.

2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.

3) Monitor consolidations for various destination, monitor on the space and rates.

4) Send flight schedules to customer upon confimation.

5) Arrange adhoc cargo service for customers. (Fumigation, DG declaration and packing, wooden crate packing)

6) Check uplift of shipment after lodgement to terminal.

7) Send permits and AWB to customer after flight departed.

8) Raise amendment if any to airline and destination agent.

9) Raise monitoring reports for some customer to monitor rates and load.

10) Suggest solution for customer base on their shipping needs. (Training will be provided, assistance will be given by superior.)

11) Communicate with Sales/accounts team regarding quotation and billing matters.

13) Coordinate adhoc coload booking from other coloaders.

14) To solve any problem that may arise for export cargo with destination agents.

Sharing is Caring

Know others who would be interested in this job?

Similar Jobs
Customer Service Manager ( Frontline face-to-face ) - MNC/Luxury brand
The Talent Network Private Limited
Quick Apply
Customer Service Advisor ( Automotive ) x 3 Openings
The Talent Network Private Limited
Quick Apply
Lab Support Specialist / Lab Assistant - Entry level (West, $2K, Office Hours) #HHM
Recruit Express Pte Ltd
Quick Apply
Service Engineer (Multiple Openings)
Benchmark Staffing Solutions
Quick Apply
Receptionist cum Admin Assistant - Upper Serangoon
Gain Employment Services Pte. Ltd.
Quick Apply
Contract Manager/Country Manager [Subsea Diving Support Vessel]/ West Brunei/Attractive salary package+benefit/Perm
Search Index Pte. Ltd.
Quick Apply
Healthcare Care Coordinator / Case Management (East, Office Hours) #HHM
Recruit Express Pte Ltd
Quick Apply
Healthcare Call Centre Associate (Central, Shift Work/Office Hours) #HHM
Recruit Express Pte Ltd
Quick Apply
Healthcare Customer Service / Patient Service Associate (Shift Work/Office Hours) #HHM
Recruit Express Pte Ltd
Quick Apply
Service Desk Engineers
Goldtech Resources Pte Ltd
Quick Apply