We are seeking a highly motivated individual who wishes to grow their career in the logistics and supply chain industries. The Operations Specialist role will play a pivotal role in managing and optimizing regional logistics operations, ensuring seamless coordination, cost-effectiveness, and customer satisfaction throughout the supply chain.
Responsibilities
Depot Management
- Steer sorting and inspection process standardization to meet quality expectation
- Conduct SOP training and process audit in assigned depot
- Drive smooth and effective turnaround of Goodpack containers with optimum cost management
- Monitor inventory holding in assigned depot to improve fleet utilization rate
- Champion and drive inventory accuracy in assigned Depot.
Import
- Track list of import shipments arriving at port and ensuring documents availability
- Prepare and provide shipping documents to agents / liners
- Liaise with agents on application of custom permits
- Follow-up and resolve all clearance issues
- Ensure system transaction is updated accordingly
Export
- Liaise with depot operator on export requirements
- Ensure system transaction is updated accordingly
- Perform freight booking for export
- Ensure that all shipping documents and permits are processed accordingly, and Bill of Lading is uploaded to system
Local Deliveries
- Maintenance of trucking rates
- Review that cost are correctly included in the system
- Work closely with Order Fulfillment team on order amendment, cancellation or replacement
- Review with Order Fulfillment team to ensure all customers orders are delivered on-time.
- Main contact point of outsourced transporter, bridging the communication with internal (Order Fulfillment team) and external (depot operator) stakeholders
Others
- Work with Regional Operations Executive/Manager to conduct performance review with 3PL vendors
- Develop collaborative relationships with both external and internal stakeholders
- Undertake ad-hoc duties and tasks as and when required
Requirements
- Diploma/Degree in Supply Chain or Logistics with minimum 2 year of relevant working experience.
- This role required regular travel to the warehouse (Tuas).
- Hands-on operational experience particularly in container yard or multi-client warehouse is a plus
- Proficient in troubleshooting with strong problem-solving skills.
- Ability to work independently with minimal supervision
- Computer literacy – Microsoft Office, Outlook and etc.
- Knowledge in OHSAS 18001/SS506, ISO 9001, Lean / Six Sigma will be advantage.
- Proven ability to prioritize and meet time frames.
“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”
