We are seeking a highly motivated and technically proficient Server and Network Hardware Support Specialist to join our team. You will provide expert technical support for our complex IT infrastructure while also taking ownership of managing spare parts logistics. Your hardware OEM certifications will be a valuable asset in troubleshooting issues and optimizing equipment performance.
Responsibilities:
Technical Expertise:
· Install, configure, troubleshoot, and maintain server and network hardware.
· Diagnose and resolve complex server and network hardware issues.
· Develop and implement preventative maintenance plans.
· Document service calls, repairs, and procedures in detail.
Spare Parts Logistics:
· Manage spare parts inventory for servers and network devices, ensuring efficient stock levels.
· Analyze spare parts usage patterns to anticipate future needs and prevent stockouts.
· Work with the supply chain department to maintain a reliable source for spare parts procurement.
· Implement efficient procedures for tracking, issuing, and managing spare parts.
OEM Expertise:
· Utilize your certifications from major hardware Original Equipment Manufacturers (OEMs) to troubleshoot hardware issues and optimize performance.
· Stay informed on OEM product updates, warranties, and support options.
· Leverage OEM knowledge to identify the most appropriate spare parts for specific equipment.
· Collaborate with OEM support teams for complex issue resolution, if necessary.
Qualifications:
· Minimum of 3-5 years of experience in server and network hardware support.
· Network+ and Server+ certifications preferred.
· Knowledge of network protocols and troubleshooting techniques.
· Understanding of server operating systems (Windows Server, Linux).
· Experience with inventory management principles.
· Excellent communication, collaboration, and interpersonal skills.
· Certifications from major server and network hardware OEMs (e.g., Dell EMC, HPE, Cisco).
· Strong analytical and problem-solving skills.
This role offers a unique opportunity to combine your technical expertise with logistical skills. By managing spare parts effectively and leveraging your OEM certifications, you'll ensure efficient maintenance and uptime for our customers’ IT infrastructure.
To Apply:
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <insert GO job URL here>
We regret to inform that only shortlisted candidates will be notified.
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong
