Industry: Smart Lock, Smart Intercom, Security, and IT Manufacturing
Title: Technical Consultant
Responsibilities:
- Gather client requirements and provide expert advice to assist partners in winning projects.
- Conduct product training and workshops to help clients better understand the offerings.
- Write product specifications to familiarize clients with the product's features and benefits.
- Assist clients with technical difficulties, providing post-sales support as needed.
Requirements:
- Degree in IT, Communications, or a related field.
- Experience in testing/QA.
- Background in technical support or pre-sales support is highly valued.
- Strong communication and written skills.
- Ability to communicate effectively with Chinese-speaking counterparts.
Additional Information:
- This role requires a blend of technical expertise and customer-facing skills.
- The ideal candidate should be capable of bridging the gap between sales and technical implementation, ensuring client satisfaction.
- The position offers the opportunity to play a crucial role in the success of client projects and the overall growth of the company.
If you are a technically skilled professional with a passion for client interaction and support, we invite you to apply for this exciting opportunity.
