Customer Service Agent (1-Year) – up to $4k – Gul Circle
Responsibilities:
- Process 50-70 customer orders/enquiries daily by Email, fax, or phone call.
- Coordinate and correspond to customer/sales on the sales order status.
- Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
- Handle export shipments for intercompany and direct overseas customers.
- Prepare the shipping document for local and export shipment.
- Support in investigations of internal / external complains to identify root cause and provide solutions.
- Ensure that the chemical substance licenses from local customers are valid and comply with the regulations set by the authorities.
- Ad-hoc duties assigned by supervisor.
Requirements:
- At least a Diploma in any discipline with 3 years of relevant experience in the chemical industry.
- Logistics knowledge and understanding import/export preferred.
- Handling chemicals documentations and deliveries.
- Able to work in a fast pace environment.
- High level of problem-solving skills; Organized, Quality / Meticulous.
- Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.
- Proficient in SAP.
Achieve Career Consultant Pte Ltd | EA Licence No. 05C3451 Registration No. R24123332
