Operations and Logistics Manager:
Position Summary Reporting to the Director, General Manager, Supply and Logistics, the Operations and Logistics Manager will be responsible for the execution of strategic and operational priorities for end-to-end Manpower Allocation, warehouse and logistic services.
Specific Duties and Responsibilities
Supply Chain and Logistics
• Grow and expand current Supply Chain and Logistics Services to current and upcoming.
• Transition and manage the State Supply Service for PPE items to all the work sites.
• Managing relationships and Service Level Agreements (SLAs) with third party vendors and suppliers.
• Develop strategic plans and policies to improve manpower supply, warehousing, logistics and transport operations.
• Strategically plan and manage manpower supply, logistics, warehouse, transportation and client services.
• Introduction and management of warehouse management and manpower management systems.
• Plan appropriate steps and action plans to achieve the Supply Chain’s strategic goal and objectives.
• Plan people, process and system resources to manage the action plans and to meet KPI targets.
• Ensure compliance of Occupational Health and Safety and a safe workplace for all.
• Logistics management; review and process improvement, cost analysis, scheduling and stakeholder relations.
• Ongoing management and maintenance of the vehicle fleet.
• Daily and monthly KPI reporting on productivity, accuracy and timeliness targets.
• Manage quantity of stock, stock levels, delivery times, transport costs and efficiency.
• Identify and manage continuous improvement projects.
• Resolve any arising problems escalating issues as required.
• As required provide support in solving day-to-day operational issues and reach short- and long-term performance goals.
• Apply supply chain best practice to actively identify, analyse and recommend quick win opportunities both internal and external to HSV.
• Lead and facilitate supply chain improvement and quick win initiatives in the areas of data, process, and technology.
• Engage with stakeholders to identify, scope, plan and execute improvement initiatives.
• Assist in solution design and analytical support for supply chain activities Management
• Contribute to the Supply Chain division and broader team through participation in formal meetings and other activities as required.
• Perform senior management responsibilities as agreed with the General Manager Supply and Logistics.
• Comply with relevant financial and non-financial authorities outlined in the Delegations of Authority instrument.
• Support and develop open and transparent lines of communication with Senior Leadership Team members including by participating in individual and divisional meetings, and by email and other regular interpersonal communication.
• Identify relevant opportunities and make recommendations to improve the processes, workplace health and safety, and quality and service delivery outcomes.
• Partner with People and Culture to recruit, interview, select and hire new employees where relevant and oversee new employee communication on-boarding, induction and development planning.
• Provide direct management support to employees on matters relating to their employment including but not limited to training, leave and complaints.
• Deputise for the General Manager, Supply and Logistics and or any other Executive when called upon to do so.
• Contribute to the management of other streams and other related work groups where required.
• Undertake other tasks or responsibilities as agreed with the General Manager, Supply and Logistics from time to time.
Manpower Planning & Allocation:
• Formulating plans for meeting the company's manpower requirement and ensuring proper utilisation of existing human resources to meet organisational objectives.
• Establishing and developing manpower planning policies & procedures.
• Managing manpower planning process and implementation of the manpower plans.
• Carrying out organisation studies and reviews and work measurements to determining workloads and advice on optimum staffing level requirements.
• Preparing projections of manpower requirements.
• Managing the review of the Company's Organisation structures and updating approved changes in the structure/layout.
• Reviewing and advising managers on job description writing for all positions and ensuring they are updated and maintained.
• Ensures that manpower requisitions and staff movements are in accordance with the approved organization chart and staff establishment.
Leadership
• Provide support to the Manpower supply Manager and Deputy Manager, Supply and Logistics to assist them in managing day-to-day operational activities Deputise for the General Manager, Supply and Logistics and Deputy Manager, Supply and Logistics as required.
• Support the development to set a clear strategic direction for communication team employees, enhances their leadership capacity and capability, and enables them to deliver robust operational support and advice.
• Foster a workplace culture that is consistent with Jai Groups organisational culture emphasising organisational values.
• Maintain strong lines of communication with key stakeholders to ensure the smooth operation of the organisation.
Qualifications and Experience Required
Academic
• Master’s degree/bachelor’s degree/Post graduate Diploma are highly regarded
Experience
• Minimum 10 years of experience including 7 years of relevant work experience.
• Requires strong business and management skill and experience in a warehouse
and logistics operations environment, with a high degree of emphasis on customer
service.
• Experience managing OHS and safety guidelines.
• High level operational management and planning skill and experience.
• Demonstrated leadership and management capabilities and achievements.
• Detailed understanding of supply chain methodologies and how to apply them.
• Ability to work both strategically and at an operational level.
• Strong warehouse management systems experience.
• Demonstrated planning, organizational and analytical abilities.
• Customer focused and able to develop effective relationship with customers.
Personal
• Excellent problem-solving skills and leadership qualities.
• Ability to work with all levels of company staff.
• Comfortable delivering frequent direct written and oral feedback.
• Ability to work under pressure, in a fast-paced environment with the ability to
prioritise effectively.
• Strong problem-solving skills and a solution driven mindset.
• The ability to establish, maintain, and promote high standards of customer service
