Key Responsibilities:
· Provide administrative support to the sales team, including scheduling meetings, preparing reports, and maintaining sales documentation.
· Handle customer inquiries and provide timely, accurate responses via email, phone, and other communication channels.
· Assist in the preparation of sales proposals, presentations, and contracts.
· Maintain and update customer records in the CRM system.
· Monitor sales metrics and prepare regular sales performance reports.
· Manage the end-to-end process of grant applications, including research, documentation, submission, and follow-up.
· Stay updated on available grants and funding opportunities relevant to the IT industry.
· Perform other administrative duties as required to support the sales team.
Qualifications:
· Proven experience as a Sales Admin, Sales Coordinator, or similar role, preferably in the IT industry.
· Excellent communication skills, both verbal and written, with a strong command of English.
· Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
· Experience with grant application processes and documentation is highly desirable.
· Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
· Attention to detail and a high level of accuracy in work.
· Ability to work independently and as part of a team in a fast-paced environment.
· High school diploma or equivalent; a degree in business administration, information technology, or a related field is a plus.
