Job Title: Receptionist
About the Firm: CHP Law LLC is a mid-sized corporate and commercial law firm that engages in a broad spectrum of corporate transactions, dispute resolution, and advisory work. CHP is made up of a band of like-minded individuals from diverse backgrounds. We celebrate and harness this diversity, by collaborating with and complementing each other. In doing so, we have created a culture which benefits the firm, and our clients. Of course, this can only be achieved with the right people, because after all, our people are our most valuable of assets.
Job Summary: The receptionist serves as the first point of contact for clients and visitors, providing a warm welcome and ensuring a positive experience at our Firm. This role is crucial in managing the flow of people and information through the office, maintaining a professional and organized environment.
Key Responsibilities:
- Client Hospitality: Greet clients upon arrival, show them to the appropriate meeting room, notify the relevant persons of the client’s attendance, attend to the client’s needs, and serve refreshments while they wait for their appointments.
- General Hotline Management: Answer calls to the Firm's general hotline, providing information and directing inquiries to the relevant departments.
- Manage Meeting Room Bookings: Oversee the reservation of meeting spaces, ensuring efficient use of rooms and accommodating special requests as needed.
- Courier Deliveries: Attend to and arrange for courier services, collect deliveries and attend to the pick-up of packages.
- Mail Collection and Distribution: Collect mail from the mailbox daily, update Mail Record, and arrange for collection/distribute it to the appropriate recipients within the Firm.
- Meeting Room Maintenance: Tidy up meeting rooms after use (including but not limited to tucking in of the chairs, replenishing stationery and refreshment supplies, cleaning the whiteboard, and turning off the lights), ensuring they are ready for the next meeting.
- Stock Management: Regularly take stock of pantry, stationery, and name card supplies, ensuring adequate levels are maintained and reorder as necessary.
Qualifications:
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Professional demeanor and appearance.
- Experience in a receptionist or customer service role is preferred.
Our Commitment: We are dedicated to fostering a welcoming and supportive environment for both our clients and staff. As the face of the Firm, the receptionist plays a key role in upholding our values and standards of excellence.
Candidates interested in the above opening should email their detailed resume and cover letter (with expected salary) to [email protected].
