Responsibilities
1. Responsible for client business development, including opportunity exploration, demand guidance, technical communication, solution design and customization, competitive analysis, etc.
2. Responsible for providing after-sales technical support for customers, including major account service management, channel management, pre-sales testing, project implementation, troubleshooting, customer service planning, and summarizing.
3. Coordinate internal and external resources, including technical, sales, R&D, service providers, etc., to ensure the project progresses smoothly according to the plan and promptly address technical or business issues in the project.
4. Consolidate industry service technology and experience to support client and market success, and standardize organizational asset accumulation through knowledge production and empowerment training, continuously improving service processes.
5. Conduct in-depth analysis of the Asia-Pacific telecommunications market, understand market demands, competitive landscape, and industry development trends, promptly collect and feedback market information, and assist the company in gaining a competitive advantage in the local market.
Requirements
1. Diploma or higher in Computer Science/Information Technology/Engineering or relevant field with possession of network-related certifications such as CCNA, CCNP, CCIE is preferred.
2. 3-5 years of experience in network solution design or on-site delivery implementation, with experience in the Singapore market preferred.
3. Experience in designing and implementing cloud data centers or campus networks, capable of
planning and deploying highly available and scalable network solutions.
4. Deep understanding and proficiency in configuring and optimizing various network protocols, including but not limited to BGP, OSPF, SSH, VRRP, STP, NetConf, HTTP/HTTPS, DNS, DHCP.
5. Familiarity with network automation tools (e.g., Ansible, Terraform) and scripting (e.g., Python, Shell) to improve network operations efficiency through automation.
6. Ability to troubleshoot complex network environments, using various network analysis tools (e.g., Wireshark) for performance monitoring and issue diagnosis.
7. Familiar with the network technology needs and industry development trends in the Singapore market, with a deep understanding of local customer needs.
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212
