Job Description:
- Technical Support Services: Provide technical support for DevSecOps/Integrated Application Lifecycle Management (iALM) system.
- Monitoring and Maintenance: Monitor and maintain iALM applications and infrastructure in both production and non-production environments.
- Incident Resolution: Troubleshoot and resolve iALM incidents raised by users in accordance with SLAs.
- DevSecOps Workflows: Create DevSecOps workflows based on ALM workflows.
- User Account Management: Set up new user accounts and profiles.
- Vendor Liaison: Liaise with iALM product IT support as necessary.
- System Integration: Ensure integration and connectivity of iALM with other systems.
- User Training: Provide training for users on updated iALM workflows, features, and recommend best practices.
- Document Publishing Support: Assist users in publishing documents and creating templates.
- Application Migration: Manage the migration from iALM applications to recommended tools.
- Process Optimization: Recommend optimal processes and workflows tailored to improve system performance.
- User Guide Updates: Review and update user guides to reflect new application features and usage.
- Status Reporting: Report weekly on issue statuses and system resource utilization.
Requirements:
- Tertiary qualification in Information Technology or Engineering;
- Technical skills in scripting for iALM applications, GitLab, Jira, Confluence and other DevSecOps tools;
- Understanding of Software Development Lifecycle (SDLC)/QA processes;
- 2 years experience of maintaining DevSecOps system/ALM application such as Microfocus/OpenText solutions will be added advantage;
- Good analytical and problem solving skills;
- Worked in user-centric environment with focus on quality delivery.
- Ability to work with minimal supervision under tight schedules.
We regret that only shortlisted candidates will be notified.
Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]
T Stephanie | R1548888
EA License Number: 10C3804
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com
