Overview
The Global Partner Solutions (GPS) team is a sales organization accountable for the commercial partner business at Microsoft, and the mission is to build and sell Microsoft Cloud applications, services and devices with partners, empowering people, and organizations to achieve more.
Surface Partner Development Manager role is at the forefront of bringing Surface and the Modern Workplace to the Microsoft Surface Channel ecosystem. As a Partner Development Manager, we are looking for you to bring your tenacious work ethic, your enthusiasm, optimism, and your unbridled passion for the customer to foster profound growth and change within our partner ecosystem. You will leverage your challenger mindset, sales management skills, deep technology industry knowledge, and best in class interpersonal abilities to empower our partners to bring market-defining solutions to our customers. This opportunity will allow you to accelerate your career growth as you work deeply with highly complex partner organizations, building strong relationships in the C-Suite and collaborating across multiple internal stakeholders to accelerate performance and resolve complex issues.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Partner development and growth
- You will develop and execute a strategic and tactical partner business plan directly aligned with Microsoft goals and objectives for all managed partners that grow partner business. You will promote business transformation, solution selling, and device sales; plans will fully consider short- and long-term goals and performance expectations that are aligned with partner’s needs and capabilities.
Partner Sales and Acceleration
- You will develop a go to market plan and co-sell execution tactics, lead partner pipeline reviews and coach and challenge partners to transform their plans and strategies around sales and deployment. You will facilitate collaboration between the partners sales team, Microsoft sales teams, and other relevant teams to overcome obstacles, compete, and create deal proposals to meet revenue targets. You will work with your partner on their top opportunities, following Microsoft sales methodology.
Partner performance and Impact
- You will be responsible for your partners’ overall performance with Microsoft and accountable for keeping a regular rhythm of connection at executive, and sales and endpoint delivery team levels, to identify and resolve blockers in execution, as well as accelerate performance. You will drive adoption, usage and performance of key programs and investments applicable to your partner, that contribute to sales and deployment with end-customers. You will be responsible for creating correction of error plans when execution is below expectations.
Executive Relationship Building
- You will build and maintain a trusted-advisor relationship with C-suite leaders of complex partners and will align partners’ priorities, strategies, and goals with Microsoft’s to build mutually beneficial account plans to achieve strategic alignment and drive growth.
Partner skills and capacity building
- You will lead the integration of skills, capability, and capacity plans for your partners utilizing the right mix of sales and tech trainings to increase the partners' capabilities. You will enable partners to build high-impact Microsoft offerings and practices which grows partner’s business and delivers cross solution sales and deployment.
Advocate for Partner and Team Mobilizer
- You will represent the partner internally and lead the orchestration of response to the partner through the resolution of complex and urgent escalations advocating for the partner and guiding other groups in prioritizing partners' solutions and issues. You will orchestrate across various groups in Microsoft and within the partner organization to accelerate partner performance and execution.
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree in Marketing, Business Operations, Computer Science or a related field AND 5+ years partner management, sales, business development, or partner channel development in the technology industry or related experience
- OR equivalent experience
Additional or Preferred Qualifications
- Master's Degree in Business Administration, Business Science, or an advanced degree in Science, Technology, Engineering, and Mathematics (STEM) or a related field AND 8+ years partner management, sales, developer, business development, or partner channel development in the technology industry or related experienceOR equivalent experience.
- Experience with consultative selling and developing tactics to manage pipeline, sales opportunities and meet sales goals by reviewing forecasts, assessing, and mitigating risks, and ensuring strategy alignment with business priorities.Possess a proven history as a strong negotiator with an ability to influence and persuade to achieve mutually satisfying agreements in negotiations by garnering support for initiatives.
- Executive relationships: ability to interact confidently with senior leaders of the organization to present/defend/clarify concerns or issues regarding an existing project, program or solution.
- Experience communicating with a proficiency in English, business, and technical topics in writing and orally with clarity, accuracy, and understanding to internal and external stakeholders across all seniorities.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.