Our client is an internet service provider company in APAC region. Due to business needs, they are now recruiting a Network Performance Engineer to be part of their IT Team for ongoing transformation projects. They are located in the Central Area - easily accessible.
Duties of Network Performance Engineer:
- Develop and produce performance indicator reports for analysis and improvement.
- Utilize AI/ML for anomaly detection in QoS/QoE monitoring.
- Gather and preprocess service performance data, using data visualization tools to report findings.
- Perform daily network and service operations checks, detecting and addressing malfunctions.
- Establish QoS/QoE monitoring processes and manage network capacity.
- Diagnose and resolve complex network issues.
- Provide level 2 support to NOC, maintenance, and customer technical support teams.
- Interface with ITMS, QoE, and QoS tool vendors.
- Implement and lead tools and dashboards for network quality measurement and optimization.
- Develop operating procedures for network diagnosis, resolution, and remote intervention.
- Stay updated on new technologies and operating methods.
- Support and train technical and front-line teams.
- Contribute to network and service changes and validate their implementation.
- Analyze and validate support contracts with network and customer service commitments
Requirements:
- Degree in related field
- Relevant experience
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified
- Email Address: [email protected]
- EA License No: 19C9682
- EA Personnel No: R2199158
- EA Personnel Name: Soo Wei De
