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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Experience Managers #Automobile #HighEndRetail #Hospitality #NJH
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Customer Experience Managers #Automobile #HighEndRetail #Hospitality #NJH

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Our client is the principal of the renown Premium Car brand; they are urgently seeking profiles from Luxury Retail, Luxury Hospitality, Premium automobile, Airlines industry etc:


Customer Experience Sales Manager

  • Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners
  • Offer a tailored needs assessments with personalized and emotional engagement through product/service presentation
  • Deliver embracing customer consultation with the Audi tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey
  • Behave as subject matter expert for the brand, history, products, services and technologies while collaborating with other job roles to achieve company sales and satisfaction targets
  • Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
  • Be in control of the well-being and hospitality of all the Experience Centre visitors and include the emotional elements to create brand excitement and build trust within the Customer Centric team
  • Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
  • Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team
  • Deliver performance monitoring and reporting for the management

Requirements:

  • At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
  • A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales
  • Prior leadership experience preferred
  • Goals oriented and flexible to change
  • Proficient in MS office and ability to learn other systems for daily operations
  • Required to perform shift work including weekdays evening and weekends (including PH)

Target income: S$4000-6000 basic + $4000-6000 incentives


Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

✱   This job post has expired   ✱

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