Objectives of this role
- Collaborate with Director in setting and driving organizational vision, operations strategy, and hiring levels
- Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
- Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met
- Ensure effective recruiting, onboarding, professional development, performance management, and retention
- Ensure compliance with national and local business regulations, and take appropriate action when necessary
Responsibilities
- Analyze internal operations and identify areas for process enhancement
- Implement business strategies and plans that align with the short- and long-term objectives developed in tandem with Director
- Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts
- Build and maintain trusting relationships with key customers
Required skills and qualifications
- Five or more years of experience in executive leadership roles
- Excellent leadership skills, with steadfast resolve and personal integrity
- Understanding of advanced business planning and regulatory issues
- Solid grasp of data analysis and performance metrics
- Ability to diagnose problems quickly and foresee potential issues