Responsibilities
● Support and/or own the deployment of global products including
setting up production and internal environments
● Provide 24/7 first line of Engineering support (via follow the sun
teams in all regions) for any issues related to global product
deployment, availability and internal operations support.
● Drive effective resolutions of core product issues with Engineering
teams
● Setup and maintain Infrastructure & Product Reliability monitoring
and alerting
● Maintain and enhance CI/CD Tooling and Terraform scripts in
support of the mission in close collaboration with DevOps team
● Maintain and enhance Engineering Operational Documentation for
supported products.
● Provide expertise to build and maintain products operational
documentation and setting up product SRE practices
● Support Security and Compliance governance support in production
environments
● Work in close collaboration with SRE team members and the global
Engineering organizations based in the United States, Europe and
APAC.
Qualifications
● BSc degree in Computer Science, Engineering or relevant field.
● 3+ years experience in a SRE, or equivalent role.
● Experience in Infrastructure as code (IaC) using Terraform.
● Experience in building continuous integration declarative pipelines
in Jenkins or CircleCI.
● Experience with platforms like Kubernetes, Containers and public
clouds (GCP or AWS).
● Experience with deployment and monitoring of highly scalable
products.
● Experience in Python or Go programming language.
● Experience with SRE best practices, working knowledge of
observability principles is a big plus.
● Ability to diagnose technical problems, debug code, and automate
routine tasks
● Experience with securing systems in a public cloud environment.
● Understands how to engage other engineers as stakeholders.
● Enjoy working as part of a distributed team: smart, ethical, friendly,
hard-working, and productive.
