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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Senior Customer Support Coordinator (Manufacturing | Oil & Gas)
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Senior Customer Support Coordinator (Manufacturing | Oil & Gas)

Kingsforce Management Services Pte Ltd

Kingsforce Management Services Pte Ltd company logo

About our client: Our client is a manufacturer of offshore drilling and production equipment that is well-suited for use in deepwater applications.


About the role:

  • Acquiring and developing product, Company, and industry knowledge by self-tuition, and attending training courses that are identified.
  • Assisting in developing sales opportunities and maintaining a high Company profile.
  • Processing and managing sales orders.
  • Generate sales order schedules from templates when required by customer.
  • Maintaining regular and frequent contact with customers by Outside Sales.
  • Promoting and providing continuous and effective after-sales support.
  • Liaising with other departments with regard to pertinent day to day operations and orders in hand.
  • This will include progress reporting, monitoring of shipping / logistics, preparation and expediting of sales orders, shipping instructions, and invoicing.
  • Generating request documentation for procedures and service manuals, and liaising with service department and customers to ensure correct and timely availability of manuals / procedures.
  • Sourcing drawings, technical information, and data as required.
  • Liaising with Aftermarket on customer requirements for customer property or rental tools.
  • Participating in production meetings sales order review meetings.

About you:

  • Degree in Business or Technical discipline.
  • 3-5 years experience in the Manufacturing sector.
  • Intermediate knowledge in reading and interpretation of drawings (technical and mechanical)
  • Intermediate knowledge of offshore operation.
  • General understanding of Core products including Subsea Wellhead Systems, Conductor and Casing Connectors Joints, Mudline Equipment and Rental Tooling.
  • Commercial
  • Awareness

Other:

  • Work location: Tuas (pick-up transport provided)
  • Work hours: Monday to Friday (8am to 5.15pm)

*Please note that only shortlisted candidates will be contacted.*


Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

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