Job Description:
- The Assistant Restaurant Manager is someone who is passionate about food and customer service
- They are a problem solver with strong work ethic and leadership skills.
- The Assistant Restaurant Manager understands that customer satisfaction always takes priority but efficient restaurant operations make it possible.
- They are an experienced leader with a goal to move up in the management field.Responsibilities· Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
- Effectively manage the restaurant in the absence of the Restaurant Manager
- Manage operations with passion, integrity, and knowledge while promoting the culture and values of the company
- Implement new company policies and procedures by developing plans and instructing staff.· Provide direction to shift leaders, and staff to achieve restaurant goals
- Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
- Provide coaching and feedback to managers and staff and assess performance on and ongoing basis
- Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
- Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
- Consistently monitor product and labor costs to remain within goals
- Solicit guest feedback to understand the needs and wants of customers
- Train and coach staff on guest services principles and practices
- Follow the restaurant policies and procedures, including those for cash handing and safety/security
- Monitor and maintain the Micros POS System
- 保障餐厅前厅能够有完善的服务环境及流程
- 和后厨保持高效沟通，确保菜品的安排
- 具有管理能力，能够完成员工的日常培训以及辅导建议
- 能吃苦不计较，服从分配
Job Requirements:
- at least 2 year relevant experience in the same capacity
- Good communication and interpersonal skills
- Positive mindset and a passion in providing excellent guest service
- Good team-player, team leader and have the ability to prioritize in a fast-paced environment
- 会操作电脑点菜系统、懂得使用POS结账系统
- 有亲和力的服务进来的食客
- 处理日常客户的投诉以及要求
- 有餐饮行业相关工作经验
*Working Hour: 10-12 Hours/day, 6 days/week
Jober Pte Ltd UEN 201616711G
EA License No: 16C8401
XING CHONG | Registration No: R22109860
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Website : https://www.jobersg.com/
