Job Description:
- To undergo training for the skill sets of non-supervisory roles to understand and perform the functions.
- To undergo management training and responsibilities to be able to lead and manage both operations and management
- Complete all training and acquire the knowledge and skills to perform independently.
- Perform duties in the Company's best interest, ensuring that the corporate Vision, Mission statement, and Values are upheld.
- Handle food and beverage preparation and ensure desired quality and standards are achieved
- Provide excellent service experience to all customers
- Handle all customer queries and feedback in a professional and timely manner
- Monitor and ensure the quality of food, customer services, hygiene, cleanliness, and tidiness to achieve total customer satisfaction and meet the company’s standards
- Handle cashiering duties and manage ordering systems
- Rostering and managing staff and attendance
- Conduct service training and improvements
- Report to Management regarding sales results and productivity
- Develop marketing strategies to improve sales and profitability
- Ensure that policies and standard operating procedures are strictly adhered to
- Oversee purchasing to stay within budget
- Able to be a backup for all position
- Assist any ad-hoc duties assigned by Supervisors/Managers
- Able to perform additional duties as requested by the Management as and when required
Job Requirement:
- Previous management trainee experience preferred in the hospitality or F&B industry.
- Ability to work independently and work under pressure
- Have a "willingness to learn" attitude
- Team player
- Customer-centric
- Able to perform flexi shifts, and able to work on weekends & public holidays
- 6 days work week
Benefit:
- Staff Meal
- Staff Discount
- Birthday Incentive
- Uniform will be provided
- Sales Target Incentive
