JOB SCOPE
- To handle valet vehicles within the property of Marina Bay Sands in line with the departmental standards
- To operate the Valet Management System according to departmental guidelines
- To assist in managing the traffic around the property of Marina Bay Sands
- To ensure and practice safety measures for self, guests and vehicles
- To manage the taxi queues in Marina Bay Sands according to departmental guidelines
- To direct vehicles into specific areas (Hall Parking/Valet within carpark) of selfpark whenever required
- To be able to handle potential heavy load such as loading and unloading of guest luggage from vehicles is a must
- To provide information on property knowledge that includes but not limiting to valet and selfpark related queries
- To provide an Arrival Experience in line with Marina Bay Sands’ audit standards
- To work as a team to achieve the departmental KPIs of NPS and Audit scores
- To understand and execute departmental gameplans
- To maintain operational equipment in working order and ensure supplies are sufficient to carry out duties
- To learn and support the team with any other operational and/or departmental duties when required
- To assist with any other assignments tasked by Valet management team
- To monitor and report any anomalies to Valet management team for immediate action
JOB REQUIREMENTS
- Possess a valid Singapore Class 3 Driving License with a minimum of 2 years driving experience
- Prior experience in a similar role is an advantage
- Service and guest oriented
- Pleasant, polite and possess a positive attitude
- Responsible, proactive and takes initiative
- Able to work within a culturally diverse team
- Able to communicate fluently in English
- Able to perform shift duties including night shift, and work on weekends and Public Holidays
- Able to work under pressure and in a fast-paced environment
- Able to stand long hours and work outdoors with expected humidity condition
- Possess basic knowledge of Singapore attractions and places of interest
