Key Responsibilities:
• Act as the main point of contact for client concerns and inquiries.
• Manage client expectations and maintain regular communication with them.
• Develop and implement social media strategies to align with brand objectives.
• Create, manage, and schedule social media posts across various platforms.
• Monitor the organization's social media accounts to ensure consistent branding and messaging.
• Create compelling content to engage target audiences and enhance brand visibility.
• Manage internal and external stakeholders and allocate resources effectively.
• Coordinate outreach efforts and organize events related to social media marketing.
• Direct cross-functional teams, which include creative designers and content creators, to meet deadlines.
• Generate monthly reports detailing key performance metrics for social media activities.
• Analyse the performance of social media campaigns and provide valuable insights.
• Engage in community management to foster a positive online presence.
Requirements:
• Expertise in social media platforms (like Facebook, Instagram, TikTok, YouTube, and LinkedIn).
• Excellent written and verbal communication skills.
• Strong attention to detail with time-management and organisational skills.
• Knowledge of digital marketing tools