- Attend to the daily operations of the centre, including ensuring proper housekeeping and serviceability of facilities and availability of material resources (eg toilet rolls, newspaper for art courses).
- Preparation of venues and logistics for courses and other events.
- Ensure facility is in compliance with safety measures and smooth running of centre programs.
- Attend to queries and feedback from customers, and cross-selling of courses, talks and activities (held onsite and online).
- Support Centre Manager in planning, facilitating, conducting and joining in centre activities and outings.
- Support Centre Manager in dementia/MH outreach events/activities organized for residents, Caregivers and Community Partners
- Work with Finance team to ensure approved course refunds are processed and necessary follow-up completed with clients.
- Assist clients with Skillsfuture applications where required.
- Ensure new clients have been registered for activities and necessary information is entered i.e. for AAC centre to ensure AAC consent is collected and uploaded into Salesforce
- Ensure accuracy and timely entry in salesforce i.e. new members creation, new events creation and marking of attendance
- Ensure that all clients' personal data is protected and used in accordance to Brahm Centre's Data Protection Policy
- Ensure that Centre's cash handling process is in line with Finance Policy
- Ensure that trainers and Finance are informed of final number of participants 5 days prior to course commencement date.
- 14) Have oversight on programs and offering by Brahm Centre and the availability of slots for courses in order to promote and maximise sales for courses and activities
- To support centre for any onsite or offsite outreach events where required
- Any other administrative role that may be assigned to you
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