Account Director
Asia – Based in Singapore
We believe in Extraordinary.
At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way.
We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.
So if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.
That brings us to you.
The Account Director grows new and existing client relationships and revenues through the effective delivery of Jack offerings, working with members of the office’s senior leadership team and serving as a trusted advisor to the client.
What you’ll be doing
Growing key accounts and new business
- Lead new business opportunities through internal process: qualifying opportunities, lead/oversee pitch process, own pitch deliverables
- Grow existing client revenue and oversee client profitability, resulting in year-over-year growth
- The role requires an understanding of clients’ business and business issues and to act as an executive-level advisor, anticipating long-term needs.
- The role requires leading and delivering new and organic business efforts including RFI, RFQ and RFPs for new and existing clients.
- The role requires leading office efforts to pursue and win new clients and convert warm leads and opportunities into established accounts.
- Identify internal partnership opportunities within Jack or IPG network and manage partner deliverables
- Develop award submissions and case studies
Client management
- Day to day client lead, responsible for project process from planning to creative through execution
- Develop solutions that leverage agency offerings and are mutually beneficial for the client and the agency
- Understand clients’ business and business issues and serve as a trusted advisor to drive effective solutions
- Develop, write and present project proposals, scopes of work, schedules and staffing plans for new and existing clients
- Build and maintain effective client relationships, ensuring that all client needs are listened to, understood and responded to in a timely way
- Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status/action items
- Partner with Strategy to develop and implement measurement metrics
- Accountable for fiscal health of account(s) and overall revenue, and growth
- Oversee collaboration of multi-disciplinary internal teams
- Ensure that brief is developed to set the stage for strategy development
- Collaborate with Strategy and Creative to ensure all agency solutions address the business need
- Contribute new ideas in creative brainstorms to generate ideas for clients, represent client interests and clearly communicate to internal team
- Be a champion of extraordinary work – by providing inspiration, leadership and expertise in the agency’s offerings
- Exceed expectations with the overall quality of the work (ideas and impact), yielding recognition from the industry, award shows and our clients
Internal team management
- Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met
- Coach and oversee junior team members on execution of all individual job details
- Develop talent of junior team by providing challenging assignments and ongoing constructive feedback
What you’ll need
- Sales drive. You’ll persist despite challenges and have a long-term strategy. You’ll develop several relationships within a client organisation to foster partnership.
- Organisational sophistication. You understand group dynamics underlying client and colleague behaviour including decision-making authority and processes.
- Influencing others. You work with others to influence the outcome of an event including employing chains of indirect influence and adapting each method to the audience and context.
- Collaboration. You lead/facilitate collaboration among internal and client teams and inspire and drive a spirit of teamwork. You are able to anticipate and resolve team challenges and clearly communicate understanding of client objective and goals to internal teams.
Recommended years of experience: 8+ years
Last but not least, we believe in diversity, equity and inclusion.
Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. In 2020, Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place To Work For LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.
