Visa’s AP People Team is seeking a seasoned Program Manager to support our Visa Consulting Advisory business to oversee the development, implementation, and management of programs that span the entire employee lifecycle for our Visa Consulting Advisory business, from onboarding to development. The successful candidate will be responsible for aligning these programs with our organization's strategic objectives, and ensuring they deliver outstanding employee experiences that drive engagement, retention, and growth.
Reporting to the Head of People Business Partner, AP you will work in close coordination with counterparts and Centers of Excellence for effective planning and delivery of programs supporting the entire employee lifecycle of Visa Consulting Advisory business from onboarding to development.
The ideal candidate will be responsible for aligning these programs with our organization's strategic objectives, and ensuring they deliver outstanding employee experiences that drive engagement, retention, and growth. They will thrive in a fast-paced environment that is in a constant state of evolution and change, demonstrating a preference for strategy setting along with robust implementation to drive business and functional outcomes. The ideal candidate will possess functional expertise, a business-oriented and innovative mindset, and will be considered an expert on people and organizational matters.
What a Director, People Program Management does at Visa?
- Design, implement, and manage programs related to the employee lifecycle, including onboarding, training, performance management, and career development.
- Developing strategies to boost the sense of belonging among employees is a vital aspect of this role.
- Collaborate with cross-functional teams to ensure programs align with organizational objectives and culture.
- Building programs which scale across AP and also look at specific customizations for country-based nuances.
- Partnering with Visa University to establish well-structured learning and career trajectories to promote the professional advancement and skill enhancement of our staff. By providing transparent and attainable growth opportunities, we can inspire motivation, foster continuous learning, and ensure talent retention within our organization.
- Collaborating with the relevant COE’s to build robust solutions.
- Drive with the implementation of the programs across the region.
- Develop robust communication strategies to keep stakeholders informed about program status and results.
- Monitor program performance, gather feedback and data, and adjust strategies as necessary to meet goals.
- Foster a positive work environment that supports diversity and inclusion.
Why is this important to Visa?
As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client.
In the rapidly evolving landscape of the payment industry, our VCA has emerged as the quickest expanding segment of our business in the Asia Pacific region. This swift growth not only highlights its significant contribution to our overall operations but also underscores its pivotal role in generating revenue for Visa.
Over the last five years, the VCA has experienced a record level of growth. As we continue on this growth trajectory, we are seeking a Director, People Program Management. This individual will be tasked with designing and implementing people-centric programs, with the primary objective of enriching the employee experience. By fostering a positive work environment that promotes job satisfaction and engagement, we aim to stimulate productivity and innovation, thereby driving the future success of our company.
